It seems like it will only be a matter of time until AI becomes commonplace in businesses around the world, but in spite of the fact that this is the case, business leaders appear to have some concerns. 72% of industry leaders that work at Fortune 500 companies say that generative AI will be an increasingly critical component of their corporate strategy moving forward, yet there are many who claim that there are undeniable risks that need to be addressed.
With all of that having been said and now out of the way, it is important to note that 51% of people that responded to the same survey by The Harris Poll and Insight had some concerns about controlling the AI. 49% felt the same way about security, and 90% of survey respondents stated that the rise of AI will change the goals of their organizations.
However, 66% also mentioned how AI can assist them in optimizing customer service to the maximum possible level. 44% want to customize these experiences with the help of AI, and it will be interesting to see if any security issues arise as a consequence of this trend.
53% of corporate leaders say that AI will be critical for conducting research as well as for analyzing the various data points that they manage to accumulate. On the other end of the spectrum, 39% feel that AI might stifle genuine human creativity and innovation. 38% are worried about how the adoption of AI may lead to their budgets getting strained, and the complicated legal and regulatory frameworks are a prime concern for 35% as well.
There is clearly a lot of diversity of opinion when it comes to AI adoption. Whether it is a good thing or a bad thing 81% of business leaders have already formulated strategies wherein they plan to up their AI adoption as soon as they can. They are being forced to do so by market momentum, but it remains to be seen if the naysayers will end up being right or if the optimists have the correct impression for how things will go.
Read next: Even though many marketers are using AI as a staple in their work, many are still distrustful and have raised concerns
With all of that having been said and now out of the way, it is important to note that 51% of people that responded to the same survey by The Harris Poll and Insight had some concerns about controlling the AI. 49% felt the same way about security, and 90% of survey respondents stated that the rise of AI will change the goals of their organizations.
However, 66% also mentioned how AI can assist them in optimizing customer service to the maximum possible level. 44% want to customize these experiences with the help of AI, and it will be interesting to see if any security issues arise as a consequence of this trend.
53% of corporate leaders say that AI will be critical for conducting research as well as for analyzing the various data points that they manage to accumulate. On the other end of the spectrum, 39% feel that AI might stifle genuine human creativity and innovation. 38% are worried about how the adoption of AI may lead to their budgets getting strained, and the complicated legal and regulatory frameworks are a prime concern for 35% as well.
There is clearly a lot of diversity of opinion when it comes to AI adoption. Whether it is a good thing or a bad thing 81% of business leaders have already formulated strategies wherein they plan to up their AI adoption as soon as they can. They are being forced to do so by market momentum, but it remains to be seen if the naysayers will end up being right or if the optimists have the correct impression for how things will go.
Read next: Even though many marketers are using AI as a staple in their work, many are still distrustful and have raised concerns
