The past few years have made it pretty clear that the vast majority of tech companies out there don’t have your best interests at heart with all things having been considered and taken into account. This is a bit of a crisis for tech companies since they need users to trust them if they want them to use their services, and the various password leaks and the casual attitude that companies like Facebook have adopted regarding user privacy is not all that ideal when you look at it from that perspective.
With all of that having been said and now out of the way, it is important to note that despite all of the numerous reasons that Americans have to stop trusting tech companies, it turns out that the level of trust that they place in them is still rather high. A survey conducted by Morning Consult of 4,400 adults in the US has revealed this data, and it shows that all of the controversies affecting tech companies don’t seem to be shaking public trust in them.
A big example of a controversy that occurred recently has to do with Facebook’s whistleblower because of the fact that this is the sort of thing that could potentially end up making people realize that Facebook is fueling divisive and hateful rhetoric on its platform due to the reason that it fuels engagement. Most people felt that this would be a massive blow to Facebook, but the product that this company offers is so essential to so many people’s lives that a lot of them seem to be willing to overlook it.
When it comes to consumer electronics, Samsung managed to reach the top of the list in terms of trust. It was followed by Sony, thereby indicating that the East Asian dominance of consumer electronics markets around the world doesn’t look like it is going to be in danger anytime soon. That said, when it comes to social media it is pretty much only American tech companies that are dominating from a consumer trust standpoint.
YouTube was found to be the most trusted social media platform, followed by Pinterest. Shockingly, Facebook managed to reach the top five which means that its recent controversies as well as massive controversies in the past have not done much to make people stop trusting it.
This might make it seem like tech companies have a strong hold over users and that they will trust them no matter what, but a lot of this also has to do with a lack of competition in the social media sector which has allowed these companies to form monopolies.
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With all of that having been said and now out of the way, it is important to note that despite all of the numerous reasons that Americans have to stop trusting tech companies, it turns out that the level of trust that they place in them is still rather high. A survey conducted by Morning Consult of 4,400 adults in the US has revealed this data, and it shows that all of the controversies affecting tech companies don’t seem to be shaking public trust in them.
A big example of a controversy that occurred recently has to do with Facebook’s whistleblower because of the fact that this is the sort of thing that could potentially end up making people realize that Facebook is fueling divisive and hateful rhetoric on its platform due to the reason that it fuels engagement. Most people felt that this would be a massive blow to Facebook, but the product that this company offers is so essential to so many people’s lives that a lot of them seem to be willing to overlook it.
When it comes to consumer electronics, Samsung managed to reach the top of the list in terms of trust. It was followed by Sony, thereby indicating that the East Asian dominance of consumer electronics markets around the world doesn’t look like it is going to be in danger anytime soon. That said, when it comes to social media it is pretty much only American tech companies that are dominating from a consumer trust standpoint.
YouTube was found to be the most trusted social media platform, followed by Pinterest. Shockingly, Facebook managed to reach the top five which means that its recent controversies as well as massive controversies in the past have not done much to make people stop trusting it.
This might make it seem like tech companies have a strong hold over users and that they will trust them no matter what, but a lot of this also has to do with a lack of competition in the social media sector which has allowed these companies to form monopolies.