According to Bloomberg, big tech companies like Microsoft has teamed up with Google and Apple to go against the right of customers to repair legislation. In this regard, the businesses has already defeated the current law effectively in 27 states.
Repair legislation is the right the government offered to the customers to allow them to repair the electronic devices they own. What manufacturers want is that customers only avail the services they offered.
Repairing rights have asked these tech companies to issue prototypes and sell repair parts to the repairing system. This idea of giving out spare parts will be easy for customers to get their devices repaired at low cost. The Security Innovative Center, an Apple owned organization rejected the idea of selling spare parts by saying that such laws will provide hackers with tools to get access to the electronic devices. Customer’s safety will be at stake if this law is implied.
David Edmonson, vice president of the tech firm TechNet, representing Google and Apple stated that if foreign powers were enabled to get links to confidential technical information, different programs, equipment, and components of devices, the safety of customer’s devices will be threatened, and they will be exposed to fraud people. Last year, 25 states alone decline to take such action and now other states have been consistently opposing legislation like this.
According to the Microsoft speaker, customers have the right to access secure and reliable maintenance of their devices. Instead of the repair legislation, as per the tech firms the repair facilities provided by the manufacturers are of good quality and made sure the devices stay safe and protected from any fraud.
The FTC disagreed from the statement and reported in a study that there is insufficient proof that justify manufacturer’s reasoning for services inhibition. Furthermore, the repair limitations already make everything worst in the times of the pandemic as the stores were closed and customers were unable to get the services done. It will be more convenient for the customers to avail the repair services from any repair shop.
As of now, it looks like the right to repair campaign is losing ground. The big tech firms gathered to challenge against the repair legislation that is seems to be leading. However, it is important to understand what firms really stand for when they claim to provide customer services.
Read next: Report shows 75 percent of parents share contents about their children including their photos and videos on social media platforms
Repair legislation is the right the government offered to the customers to allow them to repair the electronic devices they own. What manufacturers want is that customers only avail the services they offered.
Repairing rights have asked these tech companies to issue prototypes and sell repair parts to the repairing system. This idea of giving out spare parts will be easy for customers to get their devices repaired at low cost. The Security Innovative Center, an Apple owned organization rejected the idea of selling spare parts by saying that such laws will provide hackers with tools to get access to the electronic devices. Customer’s safety will be at stake if this law is implied.
David Edmonson, vice president of the tech firm TechNet, representing Google and Apple stated that if foreign powers were enabled to get links to confidential technical information, different programs, equipment, and components of devices, the safety of customer’s devices will be threatened, and they will be exposed to fraud people. Last year, 25 states alone decline to take such action and now other states have been consistently opposing legislation like this.
According to the Microsoft speaker, customers have the right to access secure and reliable maintenance of their devices. Instead of the repair legislation, as per the tech firms the repair facilities provided by the manufacturers are of good quality and made sure the devices stay safe and protected from any fraud.
The FTC disagreed from the statement and reported in a study that there is insufficient proof that justify manufacturer’s reasoning for services inhibition. Furthermore, the repair limitations already make everything worst in the times of the pandemic as the stores were closed and customers were unable to get the services done. It will be more convenient for the customers to avail the repair services from any repair shop.
As of now, it looks like the right to repair campaign is losing ground. The big tech firms gathered to challenge against the repair legislation that is seems to be leading. However, it is important to understand what firms really stand for when they claim to provide customer services.
Read next: Report shows 75 percent of parents share contents about their children including their photos and videos on social media platforms
